When using care for the first time a child / children cannot be accepted until the approved enrolment form has been completed and signed by the parent or guardian. Preferably complete and return the form prior to the commencement of care. This gives the staff time to become familiar with the child's details. This information should be updated regularly so all details are current. Staff should be notified of any changes in contact details, health (e.g.: onset of asthma) or needs immediately. Should a child suffer from asthma, an Asthma Management Plan must be completed before commencing or continuing care.

Proof of current immunization status must be produced for photocopying at enrolment. If the child is not immunized, a written statement to this effect must be provided. Exclusion will apply at times of contagious disease outbreaks.